Customer SuccessContract

Helpdesk Supervisor

Horizon Admin Group · Industrial Area, Nairobi

KSh 8,000 – 14,000 / day

About the role

Help customers adopt products, resolve issues fast, and stay loyal across Kenya. As Helpdesk Supervisor at Horizon Admin Group, you will collaborate with Kenyan teams, own clear outcomes, and help grow a trusted brand. This role is based in Industrial Area, Nairobi with a competitive package of KES 8,000 – 14,000 / day.

What you bring

  • Relevant experience for a Helpdesk Supervisor role in Kenya
  • Strong communication and ownership mindset
  • Comfortable working with cross-functional Nairobi or regional teams
Customer SuccessSupportHelpdesk